Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 3 business days.
We offer the following shipping options:
Delivery times are estimates and begin from the date of shipment, not the order date.
Shipping costs are calculated based on weight, dimensions, and destination. The exact shipping cost will be displayed during checkout before payment is completed.
Once your order ships, you’ll receive a tracking number via email. You can track your package’s status through our website by logging into your account or using the tracking link provided in your shipping confirmation email.
International customers are responsible for all duties, import taxes, and customs fees. These charges are not included in the item price or shipping cost and will be collected by the delivery carrier upon delivery.
We currently do not ship to P.O. boxes or APO/FPO addresses. Some products may have additional shipping restrictions based on their nature.
If you need to change your shipping address after placing an order, please contact our customer service team immediately. We cannot guarantee address changes once an order has been processed.
In case of damaged, lost, or incorrect items:
Please contact our customer service team with your order number and photos of damaged items if applicable.
